Privacy Policy
Introduction
On behalf of Lumeori, we commit to protecting the privacy of all our customers.
We collect only the necessary, basic information about our customers/users, as well as data essential for conducting business and informing users, in accordance with good business practices and with the aim of providing high-quality service.
We provide customers with the option to choose whether or not they wish to be removed from mailing lists used for marketing campaigns.
All user/customer data is strictly protected and accessible only to employees who need it to perform their duties.
All employees of Lumeori (and our business partners) are responsible for adhering to the principles of data privacy protection.
By using the website lumeori.com, you agree to the terms of this privacy policy.
What Data Do We Collect?
When visiting, registering, or making a purchase on our website, we may collect the following types of data:
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Full name
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Delivery address
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Email address
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Phone number
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Payment details (processed via the WSPay system – we do not store card information)
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IP address and device data
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Data on previous orders and behavior on the website
How Do We Use Your Data?
We use your data for the following purposes:
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To process and deliver orders
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To send confirmations, notifications, and customer support messages
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To personalize the user experience
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For marketing campaigns (only with your consent)
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For statistical analysis and website improvement
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To comply with legal obligations
Legal Basis for Processing
We process your data on the following legal bases:
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Contract performance (when purchasing products)
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Legal obligation (e.g., retaining transaction records)
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Your consent (e.g., for newsletter subscription)
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Legitimate interest (e.g., improving the user experience)
Who Do We Share Your Data With?
Your data may be accessed only by:
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Internal team members who process orders
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Courier services for delivery
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WSPay payment platform for secure payment processing
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Technical partners maintaining our website
We never sell, rent, or share your data with third parties without your consent.
Cookies
Our website uses cookies to enhance your user experience, analyze traffic, and personalize content.
By using the site, you agree to the use of cookies. You can find more information in our Cookie Policy.
How Long Do We Store Data?
We store personal data only as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by law (e.g., tax regulations).
Your Rights
In accordance with the Personal Data Protection Act and GDPR, you have the right to:
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Request access to your data
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Correct inaccurate data
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Withdraw consent
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Request deletion of your data
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Object to data processing
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Transfer your data to another controller
For any questions or requests, you can contact us at:
? support@lumeori.com
Data Security
We implement appropriate technical and organizational measures to ensure the security of your personal data.
Privacy Policy Changes
Lumeori reserves the right to modify this privacy policy at any time.
All changes will be published on this page.